FAQs

Here are our most frequently asked questions - we hope you find the answer you are looking for.

Do you ship internationally?

We ship around UK, Ireland and Europe. 

  

Are your treats homemade?

Yes. Our treats are homemade and baked to order, to ensure that the treats are fresh upon arrival.

Do you use natural ingredients?

Yes. We use fresh vegetables, fruits and homemade peanut butter made from scratch (no Xylitol, no added sugars or salt), to ensure the best quality in our products. We also make our own, natural food dyes for the icing and sprinkles.

What is the shelf life of your homemade treats?

Since our treats are homemade with no added preservatives, they do have a shorter shelf life comparing to the manufactured treats. The shelf life of our treats is 8 weeks, as long as they are stored properly - in a cool and dry place, out of direct sunlight.

We do not take any responsibility for the shelf life of our treats if they are not stored properly, according to our guidelines.

What age are your treats suitable from?

Our treats are suitable for dogs 3+ months old. 

What ingredients does your icing contain?

Yoghurt, maize flour, tapioca starch, albumen and maltrodexin. 

Are you DEFRA/APHA approved?

We source our icing from a DEFRA/APHA approved suppliers, meaning we do not require a DEFRA/APHA approval on our behalf. We are however registered with our local Trading Standards Agency.

Do you do wholesale?

Yes, we offer wholesale prices to businesses only. Contact enquiries@kikispaws.com for our wholesale price list.

What is the best way to contact you?

You can contact us via Instagram, email, or website chat. If you have an urgent enquiry, please contact us via website chat, otherwise, we might miss your message. See Contact Us.,